Job Description

Job Description

Job Description

Job Title: Software Product Trainer

Company: Smart Energy Water

Location: Irvine, CA hybrid 3days a week

Overview

Join Smart Energy Water as a Software Product Trainer, where you’ll play a vital role in empowering our clients with the knowledge and skills to maximize the value of our innovative, AI driven utility solutions.

Why Join Us? At Smart Energy Water, you’ll be part of a forward-thinking team dedicated to transforming the utility industry with cutting-edge solutions. If you’re passionate about empowering others through education and thrive in a collaborative environment, we’d love to hear from you.

Responsibilities

• Deliver dynamic and comprehensive product training to utility clients and partners through remote and on-site sessions.
• Develop and maintain a robust library of training materials, including job aids, performance metrics, and best practice guides.
• Collaborate cross-functionally to create engaging eLearning content and other educational resources.
• Serve as a subject matter expert on our product portfolio, providing guidance and proactive solutions to enhance client satisfaction.
• Build strong relationships across diverse teams, contributing to shared organizational goals.

Requirements

• Work Arrangement: Hybrid schedule with three days per week on-site in Irvine, CA, and two days remote.
• Education: A bachelor’s degree is preferred.
• Experience: A proven track record in software training is required, ideally with experience in the utility industry.
• Skills: Exceptional presentation, communication, and problem-solving abilities. o Ability to connect with diverse audiences, including field workers and customer service professionals.
• Strong multitasking and organizational skills to manage concurrent projects and meet deadlines.
• Proficiency in creating and delivering technical training programs.
• Mindset: Enthusiastic, self-motivated, and team-oriented, with a passion for delivering high-impact training.
• Travel: Willingness to travel up to 25%, occasionally on short notice.

"SEW is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law."

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