Must be local - this role will be on-site in Akron, Ohio.
2 year contract
Qualifications
Bachelor’s degree in Business, Finance or related discipline and minimum 3-6 years related work experience is required
A solid understanding of Microsoft Office applications – pivot tables, vlookups, filtering
Strong computer application experience in the Microsoft suite; PowerPoint, Excel, Word
Excellent written and verbal communication skills with the ability to interpret and communicate data
Excellent analytical abilities
Able to work well under pressure, manage multiple priorities and projects
Responsibilities:
- Assist management and coworkers, following well-defined practices and procedures
- Demonstrate a solid commitment to all aspects of safety
- Conduct business-specific research, gather data, and compile reports and summaries
- Provide sound internal and/or external customer service
- Actively seek formal and informal learning opportunities to better understand procedures (based on proficiency level above)
- Develop effective working relationships with employees in own work group
- Establish a strong foundation in policies, practices, and procedures
- Assist with the coordination of a timely and accurate closing, budgeting, & forecasting cycle for operations, products and sales related aspects
- Support product management through financial reporting
Assist in handling and resolution of customer billing and payment related issues and inquiries
• Utilize customer CRM and billing systems to research billing and payment inquiries, providing resolution and feedback to the customer through a ticketing system, and communicating any necessary account actions to the appropriate business unit(s)
• Assist with fulfillment of customer rebates in support of company programs, including gathering required customer information and the creation of rebate payments in SAP
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