Job Description
Position: Customer Service Representative
Location: Grand Rapids
Hours: Monday – Friday, 8:00am – 5:00pm, OT may be required
Pay: $19.25/hr
Are you a Customer Service Rockstar? Are you technology savvy, detail-oriented, with the drive to succeed in a fast past environment? Do you enjoy working in a sales? If you answered yes to all of these questions, apply today!
Responsibilities:
• Handle inbound and outbound calls to process customer inquiries
• Assist Customers by answering a variety of questions in a polite and professional manner
• Document all phone call and decisions
• Stay informed on industry developments through continued learning
Qualifications:
• High School Diploma or Equivalent
• Strong Written and Verbal Communication Skills
• Microsoft Office, Windows Navigation, and Zendesk or similar software experience
• Mechanical aptitude
• Excellent attendance record
Why work for Qualified Staffing?
• We offer a fantastic benefits package to all of our employees. This includes healthcare, vacation/holiday pay, and 401K! In fact, these are the same benefits that we offer our Corporate employees!
• Applying for one job with Qualified Staffing is like applying for hundreds of jobs all at once!
INDFli
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