Job Description
Job Description
Job Description
Benefits:
- Positive company culture
- Promotion opportunities
- Option for hybrid remote
- Uniform stipend
- Bonus based on performance
- Competitive salary
- Home office stipend
- Training & development
- Paid time off
Job Summary
A magic maker. Tutu School Glenview is seeking a Studio Manager. This position entails 20-30 hours a week including administrative work, customer communications and teaching carefully curated ballet classes. We are seeking a school manager who loves connecting with families on the phone and via email, plus helping little dancers find the perfect classes in which to begin their Storybook Adventures in Ballet. The ideal candidate should have a willingness to learn Tutu Schools systems and software, but mostly to embrace our mission of making space in childrens lives for confident creativity and the pure joy that comes from finding oneself in music and movement.
Responsibilities - Handle client/customer relations with warm yet effective communication and Tutu Tone.
- Answer inquiries, questions, and concerns from a high-level customer service approach.
- Process registrations with attention to detail, carefully following a prescribed customer journey map.
- Assist and schedule community events.
- Staff scheduling.
- Available to lead 45-minute classes following Tutu School's carefully crafted Class Curriculum.
- Take attendance and answer basic questions about class membership and promotions.
- Perform basic retail duties including product restocking and processing sales using a point-of-sale system.
- Maintain organization and cleanliness of the studio, lobby, retail display, and bathroom.
- Communicate effectively with management and administration.
- Qualifications
- Experience in dancing with a ballet background is strongly preferred
- High school or equivalent is preferred
- Teaching experience is preferred
Qualifications - Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Detail-oriented -- would rather focus on the details of work than the bigger picture
- Achievement-oriented -- enjoys taking on challenges, even if they might fail
- Customer Service: 1 year (Preferred)
- Education: High school or equivalent (Preferred)
About Tutu School - Tutu School is a collection of quaint boutique ballet schools that provides a creative dance education experience for children from 6 months to 8 years old.
- It is a place where students are urged to fully exercise their imaginations as well as their bodies, and where we not only focus on teaching children age-appropriate motor skills and the fundamental principles of ballet but also expose them to the world of classical music and the enchanting stories of famous ballets.
Our Founding Principle - Every child should know what it feels like to dance. We exist to make space in childrens lives for confident creativity and the pure joy that comes from finding oneself in music and movement.
Tutu Principles - Keep Moving : Keep dancing. Keep twirling. Keep going. Momentum doesnt generate itself.
- Exceed Expectations : Tutu School families have high expectations. We want to leap over them.
- Mistakes Happen : Own them. Understand them. Grow from them.
- Remember Why : Tutu School exists to make space in the world for creativity and joy.
- Next Right Thing : Find it. Follow it. One right thing at a time.
- Find The Magic : Always. In everything you do.
Job Tags
Remote work, Home office,