Job Description

This position is posted by Jobgether on behalf of Peoplr . We are currently looking for an Account Manager in the United States .

This role is a great opportunity for someone who thrives on building strong client relationships and delivering exceptional experiences. As part of the revenue team, you will manage strategic partnerships, drive client growth, and ensure business objectives are met. The position combines relationship management, strategic advising, and operational oversight, offering the chance to directly impact client success. With responsibilities spanning account strategy, product adoption, and performance reporting, this position requires a proactive, collaborative professional ready to take ownership. Travel to client sites across the U.S. (25–30%) is expected.

Accountabilities

• Serve as the main point of contact for high-level client interactions, building strong and lasting business relationships.
• Lead client-focused meetings including account strategy sessions, cross-functional reviews, and business reviews.
• Advise clients on product adoption, best practices, and operational improvements.
• Manage client references, sentiment tracking, and reporting on account performance and P&L.
• Collaborate with leadership to prioritize enhancements and configuration changes that align with client needs.
• Ensure clients’ strategic objectives are met while contributing to company revenue growth.

Requirements

• 5+ years of experience in fraud and disputes operations within banking, fintech, payment processing, or related industries.
• Strong understanding of fraud, disputes, and regulatory compliance in financial services.
• Proven success in developing enterprise-level client or stakeholder relationships.
• Ability to analyze client operations and provide tailored coaching and actionable strategies.
• Track record of setting and achieving goals, and supporting clients in doing the same.
• Excellent communication, presentation, and interpersonal skills.
• High school diploma required; bachelor’s degree or equivalent work experience preferred.
• Previous customer-facing or external client management experience is a plus.
• Ability to represent the company with professionalism, enthusiasm, and maturity.

Benefits

• Competitive pay with a base salary starting at $90k, plus generous commission and bonus opportunities.
• Comprehensive benefits package including medical, dental, vision, life insurance, disability coverage, HSA, FSA, employee assistance programs, and 401(k) with company match.
• Unlimited paid time off, promoting flexibility and work-life balance.
• Opportunity to work in a collaborative, people-focused culture with direct impact on client growth and company success.
• Remote position with required travel (25–30%) across the U.S.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.
Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.
It compares your profile to the job’s core requirements and past success factors to determine your match score.
Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.
When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.

The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.

Thank you for your interest!

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